Performance Measurement Reports

The following illustrations demonstrate some typical report displays we provide.

 

TKG continuously educates our clients on how to interpret the data, and based on our analysis, we present our views on the strategic or tactical “messages” contained within the data, and help identify opportunities for profit improvement.


Performance Measurement Report

Performance Measurement Report

Performance Measurement Report

Performance Measurment Report

Performance Measurement Report

Performance Measurement Report

Performance Measurement Report

Performance Mesurement Report

Performance Measurement Report

 
Capital Assignment and Risk-Adjusted Return on Capital ("RAROC")

Traditional measures of profitability like return on assets (ROA) do not provide insight into the deposit-gathering side of the business, let alone non-fund products such as insurance sales and brokerage services. Risk-Adjusted Return on Capital (RAROC) has become the industry standard for evaluating an institution with a diverse set of services.

While the allocation of capital in a profitability model should complement a risk management and capital adequacy framework, there is a noteworthy difference. Regulatory frameworks, such as those provided by the governing regulatory bodies, are primarily developed to measure the safety and soundness of an institution. While they are an excellent starting point, they might not fully reflect the economic value created (or destroyed) by organizational units, lines of business, product, officers, and customers.

Clients have the flexibility of performing their own risk assessment or using guidelines developed by TKG. We have performed a number of these assessments and can offer constructive suggestions to an institution just beginning the capital allocation process. In many cases, institutions do not consider allocating capital to lines of business such as deposit gathering. Given the need to evaluate business units independently, and the very real risks associated with those activities, this becomes necessary.

What TKG Offers:
  • Assignment of allocated capital adjusted for risk to organizational units, lines of business, branches, products, officers, and customer accounts.
  • Calculation of Return on Equity at the product and account-level which feeds into your existing MCIF and/or CRM systems.
  • Best practice Capital Allocation approach and methodology.
How You Benefit:
  • Identify products and lines of business that enhance and create shareholder value from those that destroy shareholder value.
  • Improve your overall return on equity by identifying which asset products and lines of business should receive more or less of the financial institutions limited supply of fund sources, either deposits, borrowings, and/or equity.
 
Cost Assignment

Cost assignment within financial institutions requires a realistic, credible methodology for allocating the dominant category of non-interest expense: salary and related expense. It follows that time expended by work-related task activity must be measured and associated with profitability reporting objectives in order to allocate compensation-related costs. Human factors come into play. Overly intrusive “work measurement” techniques can disturb staff work flow. Simplistic statistics-based approaches will lack accuracy. TKG solves this issue by utilizing an “activity-based costing” (ABC) approach located between these extremes: basically, brief structured interviews with departmental managers and having line staff (lenders, branch staff, etc.) fill in Web based time estimate surveys. Impact on any one staff member is minimal. Our process values the unique insight of bank staff to enhance data, without disturbing the daily work flow.

TKG approaches assignment of non-salary costs using best practice industry methodology. Categories of these costs include: IT costs, electronic banking/internet costs, loan loss provision, etc. These cost assignments, along with the salary and related assignments described above, yield very actionable cost information. We document and automate the assignment process by utilizing powerful software tools along with double-entry allocation accounting in order to provide clients with clear "drill-down's" and audit trails describing the assignment process. The process is "full absorption" – nothing is hidden – all costs are allocated.

TKG will also utilize the ABC approach described above to develop "unit costs". These costs are frequently used in customer profitability systems. Each customer is billed for the resources they consume based on a number of different unit costs. For example, you might determine the cost per new loan, teller transaction, ATM withdrawal, etc. Most of our customers choose systems that allocate costs directly to products and organizational units using resource consumption guidelines, but some customers elect to develop unit costs for use in MCIF or other systems.

What TKG Offers:
  • Measurement and alignment of costs in order to assess the profitability performance of organizational units, lines of business, branches, products, officers, and customer accounts.
  • Unit costs at the product and account-level which feed into your existing MCIF and/or CRM systems.
  • Best practice activity-based Cost Assignment approach and methodology.
How You Benefit:
  • Identify profitable or unprofitable organizational units, lines of business, branches, products, officers, and customer accounts.
  • Improve your efficiency ratio by identifying negative trends in your direct, indirect, and general corporate overhead components of the non-interest expenses.
 
The Kafafian Group, Inc.
2001 Route 46, Suite 209
Parsippany, NJ 07054
Telephone: 973-299-0300
Fax: 973-299-1002


Line of business contacts (click to email):
Performance Measurement  
Strategic and Business Planning  
Profit/Process Improvement  
Financial Advisory  
The Kafafian Group
TKG Corporate Headquarters
 
What's New

  Message From The President

Teaching and Speaking Engagements

Pennsylvania Bankers Association
PBA Advanced School of Banking
Penn State
State College, PA - July 11-16
How do Banks Make Money?

Pennsylvania Bankers Association
PBA School of Commercial Lending
Penn State
State College, PA - July 25-30
Problem Loans

Maryland Bankers Association
The Maryland Banking School
University of Maryland
College Park, MD - August 1-6
Bank Financial Principles

Financial Managers Society
Controllers Clinic
Hotel Sax Chicago
Chicago, IL - August 16-17
Improving the Budgeting Process

Pennsylvania Association of Community Bankers
133rd Annual Convention
The Breakers
Palm Beach, FL - August 28-31
Making More Products and Lines of Business Profitable

PNC Bank
FIG Client Conference
Skytop Lodge
Skytop, PA - September 14-16
The Current State of Community Bank Profitability and Performance

Maine Bankers Association
Annual Convention
Mount Washington Resort
Bretton Woods, NH - September 17
Profitability and Performance Measurement

PICPA
Harrisburg, PA - September 27
Profitability and Future Trends in Banking

Conferences, Conventions and Events

New Jersey Bankers Association
Annual Golf Outing
Forsgate Country Club
Monroe Township, NJ - August 9

Pennsylvania Association of Community Bankers
Annual Convention
The Breakers
Palm Beach, FL - August 27-31

Maine Bankers Association
Annual Convention
Mount Washington Resort
Bretton Woods, NH - September 16-19

New Jersey Bankers Association
Senior Management Conference
Seaview Resort & Spa
Galloway, NJ - September 22-24

New York Bankers Association
Annual Convention
New York, NY - November 8-10





Thank you for visiting The Kafafian Group’s ("TKG") web-site. We trust it will help you find the information you are searching for to make informed decisions about the products and services offered by our Company. In addition, our web-site provides educational content which is intended to be useful to you in managing and operating your business.

Bob Kafafian

TKG and our predecessor companies have been assisting financial institutions since 1982. Our primary services include performance measurement, strategic and business planning, profit/process improvement, and financial advisory for banks, thrifts, and credit unions. We are also active participants in numerous state and national banking associations, speakers on a variety of subjects, faculty members at many banking schools, and have written books, journals and articles. Our staff is uniquely qualified in multiple banking disciplines, all having previously worked in financial institutions, and we are often quoted as industry experts by many publications.

If you have any questions or comments, please feel free to call me at 973-299-0300, extension 106, or contact me at We look forward to hearing from you.

Bob Kafafian


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